Category: Hospitality Industry

Join Travel Tripper at Wander Factor Virtual Summit 2017

Join Travel Tripper at Wander Factor Virtual Summit 2017

In the online travel space, winning attention and influencing guests is a growing challenge for all hotels. Today, leveraging the power of digital marketing has become crucial to gain loyal followers and drive bookings to your hotel brand. To help gain that vital edge, make sure you secure your free ticket for the Wander Factor Virtual Summit 2017. This 10-day online event is free to attend and will feature unrivaled digital…

How Ireland and UK hotels are weathering the fallout from Brexit

How Ireland and UK hotels are weathering the fallout from Brexit

The Irish and British hotel industry has faced a mixed time since last year’s decision to leave the European Union. In Ireland, a bumper December for hotels capped off a record-breaking year for tourist levels. Yet Irish hotels relying almost entirely on business from the UK have felt the brunt of a recent decrease—almost 30% have seen a drop in UK bookings. Meanwhile, a fall in the value of the…

Why the U.S. casino hotel industry needs to evolve to stay relevant

Why the U.S. casino hotel industry needs to evolve to stay relevant

Although the U.S. casino industry continues to turn over billions of dollars each year, the industry’s brick-and-mortar casinos are seeing a decline in gaming revenue. Their current Baby Boomer target market is aging fast, and it’s about to be replaced by a younger Millennial audience with very different tastes. On average, boomers spend 80% of money on gaming and 20% on food and entertainment. Almost completely the reverse is true…

5 remarkable hotels innovating in social responsibility

5 remarkable hotels innovating in social responsibility

Although many hotels make an effort to integrate corporate social responsibility into their operations, there are some that have gone above and beyond. From social enterprise schemes in local communities to sustainability projects that reduce carbon footprints and protect wildlife, the following five hotels showcase remarkable initiatives in environmental and social responsibility. Good Hotel Created by two young Dutch designers, Good Hotel is a floating 148-room property that helps the long-term unemployed…

Key hospitality conferences in 2017 for North America and Europe

Key hospitality conferences in 2017 for North America and Europe

From analyzing the latest industry trends and technological innovations to assessing financial forecasts and shifting customer needs, the world’s major hospitality conferences of 2017 will cover a diversity of wide-ranging issues. Here are 15 of the big events to look out for in North America and Europe. HSMAI Adrian Awards Gala Where: Marriott Marquis, New York City, USA When: February 21 The HSMAI Adrian Awards’ glitzy black-tie award ceremony is…

Why do travelers prefer booking with OTAs?

Why do travelers prefer booking with OTAs?

The latest report by Phocuswright, “Channel Surfing: Where Consumers Shop for Travel Online,” reveals that leisure tourism is growing around the world. In China, greater financial freedom among a burgeoning middle class has seen a boom in traveler numbers, while the amount of adults traveling in established markets is also increasing since the economic downturn of 2009. More and more consumers are also booking online. By 2017, it’s predicted that…

A primer on cyber security and PCI compliance for hotels

A primer on cyber security and PCI compliance for hotels

The threat of cybercrime from sophisticated hackers is an inescapable issue all businesses face, especially if the business takes credit cards or runs any sort of e-commerce on their website. But there’s a particularly strong case for the hospitality industry to take the threat seriously. According to the American Hotel and Lodging Association (AH&LA), the hospitality industry represents upwards of 55% of credit card fraud. And more than 85% of…

Key European travel booking trends and how hotels can capitalize on them

Key European travel booking trends and how hotels can capitalize on them

Nearly 50% of hotel bookings in Europe come via online channels. That’s according to an infographic of key European travel booking trends released by eRevMax. Additional figures in the report also provide a fascinating insight on the way people are researching and booking. For instance, 20% of bookings are now made via mobile, while 43% of travelers consult reviews before making booking arrangements. Travelers are also tech savvy about price…

Key 2016 hospitality conferences in North America & Europe

Key 2016 hospitality conferences in North America & Europe

From analyzing the latest industry trends and technological innovations to assessing financial forecasts and shifting customer needs, the key hospitality conferences of 2016 will cover a diversity of wide-ranging issues. Here are 12 of the major events to look out for this year in North America and Europe. HSMAI Adrian Awards Gala Where: Marriott Marquis, New York City, USA When: February 16 The HSMAI Adrian Awards’ glitzy black-tie award ceremony is all…

Hoteliers wake up!

Excuses Abound Hoteliers have become laggards in adopting new technology in their hotels. Why aren’t hotels keeping up with the times? Excuses I have heard include: – We don’t have the money to invest in technology – We would invest, but good technology is not available – Guests don’t care about technology. They want better mattresses and fluffier towels. – Hospitality is a people business. Guests don’t want to interact…

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