Everything Your Hotel Should Know About the Google Maps Update
A few months ago, Google announced big changes to its Google Maps Platform. These changes included a new pay-as-you-go pricing […]
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Everything Your Hotel Should Know About the Google Maps Update
A few months ago, Google announced big changes to its Google Maps Platform. These changes included a new pay-as-you-go pricing […]
by Matt Tutt
Insider Perspectives: Renier Milan and Halei Young at Beach Terrace Inn
Welcome to “Insider Perspectives”, a new series in which we interview travel industry insiders and veterans to hear their insights and […]
by Rachel Hong
The central reservation system (CRS) that hotels know today dates back to the 1950s, following a chance encounter between the […]
by Gautam Lulla
Insider Perspectives: Michelle Mu, Director of Revenue at Refinery Hotel
Welcome to “Insider Perspectives”, a new series in which we interview travel industry insiders and veterans to hear their insights and […]
by Rachel Hong
Insider Perspectives: Joan Evelyn Lee, Vice President of Operations at Travel Tripper
Welcome to “Insider Perspectives”, a new series in which we interview travel industry insiders and veterans to hear their insights and […]
by Rachel Hong
Customer Loyalty and Reputation Management
What hotels need to know about TripAdvisor’s latest updates
The influence of TripAdvisor shows no sign of slowing. According to TripAdvisor’s recent research, the company was responsible for over […]
by Ben Hanley
Directly Speaking with Travel Tripper, Ep 6 — The 4 Biggest Threats Facing US Hotels
If you’re familiar with the 80/20 rule, you know that roughly 80% of the results come from 20% of the […]
by Nancy Huang
How artificial intelligence is revolutionizing the travel industry
Artificial intelligence (AI) now infiltrates every element of the travel process. Today, website chatbots, personalized search platforms, and in-room virtual […]
How Google’s latest experiments with metasearch could impact hotels
Just a few weeks ago, Google began testing a new hotel pricing and availability graph. This new feature shows average […]
by Matt Tutt
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